Cancellation and Return Policy
1) The product can be cancelled at any time before dispatch or after delivered.
2) The cancellation will be accepted if it is informed within 72 hours of delivered product. And the product should not be damaged by your side.
3) If there is any defect in the product delivered to you then we accept cancellations. We either offer you an e-gift voucher for the cancelled amount or we shall be refunding the amount back to you within 4-7 working days depending on your bank.
Cancellation of Order by knowledemafia:-
Knowledgemafia reserves the right to refuse or cancel any order placed for a product that is for any reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The 100% payment shall be refunded and the customer shall be informed of the same.
If you receive a damaged or a defective item please return the same without any hesitation to us in a proper package. Kindly send an email requesting for return along with its reason. Also state your transaction id & send it to us via a trusted courier or mail. As soon as we receive the defective item we will send you a fresh replacement or refund the amount as per your choice. In your return email please advice us whether you would like a replacement or a refund. Return of any defective / damage item should be done within 3 days from the date of the receipt of the shipment to our working office. We shall be refunding the amount back to you within 4-7 working days depending on your bank.